Acceptance of Terms
These Terms of Service ("Terms") govern your use of Solo Syntax's website, services, and products (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
If you do not agree to these Terms, you may not access or use our Services.
Our Services
Solo Syntax provides AI research and development services, including but not limited to:
Core Services
- AI Research as a Service: Custom research, model development, and benchmarking
- Software Development: Full-stack AI applications and API development
- Open-Source Tools: Development and maintenance of community tools
- Consulting Services: AI strategy and implementation guidance
Service Delivery
- Services are provided according to agreed-upon statements of work (SOW)
- Deliverables and timelines are specified in individual project agreements
- We reserve the right to modify or discontinue services with reasonable notice
User Obligations
When using our Services, you agree to:
Acceptable Use
- Provide accurate and complete information
- Use Services only for lawful purposes
- Respect intellectual property rights
- Maintain the security of your account credentials
- Comply with all applicable laws and regulations
Prohibited Activities
You may not:
- Use our Services for illegal, harmful, or unethical purposes
- Develop AI systems for surveillance, discrimination, or human rights violations
- Attempt to reverse engineer, hack, or compromise our systems
- Share access credentials with unauthorized parties
- Violate any third-party rights or terms of service
Data Responsibilities
- Ensure you have rights to any data you provide
- Comply with data protection laws (GDPR, CCPA, etc.)
- Obtain necessary consents for data processing
- Notify us of any data security concerns
Intellectual Property Rights
Our IP Rights
- Solo Syntax retains all rights to our proprietary methodologies, frameworks, and tools
- Our website content, branding, and materials are protected by copyright
- Pre-existing intellectual property remains our property
Client IP Rights
- You retain ownership of your data and pre-existing intellectual property
- Custom developments created specifically for you will be assigned as agreed in the SOW
- We may retain rights to general methodologies and learnings
Open-Source Contributions
- Our open-source tools are licensed under their respective open-source licenses
- Contributions to our open-source projects are subject to contributor agreements
- We may incorporate learnings from projects into open-source tools (anonymized)
Confidentiality
We understand the sensitive nature of AI development and commit to protecting your confidential information:
Confidential Information
- Business strategies, data, and proprietary algorithms
- Technical specifications and requirements
- Financial information and business metrics
- Any information marked as confidential
Our Commitments
- Maintain strict confidentiality of your information
- Use information only for providing services
- Implement appropriate security measures
- Require confidentiality agreements from our team members
Exceptions
Confidentiality obligations do not apply to information that:
- Is publicly available through no fault of ours
- Was known to us prior to disclosure
- Is required to be disclosed by law
- Is independently developed without use of confidential information
Payment Terms
Fees and Billing
- Fees are specified in individual project agreements or SOWs
- Payment terms are typically net 30 days from invoice date
- Late payments may incur interest charges
- All fees are non-refundable unless otherwise specified
Payment Methods
- We accept bank transfers, checks, and approved electronic payments
- Payment processing may involve third-party providers
- You are responsible for any applicable taxes
Disputes
- Payment disputes must be raised within 30 days of invoice
- We will work in good faith to resolve billing issues
- Services may be suspended for non-payment after notice
Warranties and Disclaimers
Our Warranties
We warrant that:
- Services will be performed with professional skill and care
- We have the right to provide the Services
- Services will materially conform to agreed specifications
Disclaimers
EXCEPT AS EXPRESSLY SET FORTH HEREIN, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We specifically disclaim any warranties regarding:
- Specific performance outcomes or business results
- Compatibility with all systems or use cases
- Uninterrupted or error-free operation
- Security against all possible threats
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Limitation of Damages
- Our total liability shall not exceed the fees paid for the specific service giving rise to the claim
- We shall not be liable for indirect, incidental, special, consequential, or punitive damages
- This includes lost profits, data loss, or business interruption
Exceptions
These limitations do not apply to:
- Gross negligence or willful misconduct
- Breach of confidentiality obligations
- Indemnification obligations
- Claims that cannot be limited by law
Indemnification
You agree to indemnify and hold us harmless from claims arising from:
- Your use of our Services in violation of these Terms
- Your data or content that infringes third-party rights
- Your negligence or misconduct
Termination
Termination by Either Party
- Either party may terminate these Terms with 30 days' written notice
- Active projects will be completed or terminated according to their specific terms
- Termination does not affect accrued rights and obligations
Termination for Cause
We may terminate immediately if you:
- Materially breach these Terms
- Fail to pay undisputed fees
- Engage in prohibited activities
- Become insolvent or cease operations
Effect of Termination
- All rights and licenses granted to you will cease
- You must pay all outstanding fees
- Confidentiality obligations survive termination
- We will return or destroy your confidential information as requested
Governing Law and Disputes
Governing Law
These Terms are governed by the laws of India, without regard to conflict of law principles.
Dispute Resolution
- We encourage informal resolution of disputes through direct communication
- Formal disputes will be resolved through binding arbitration in Tamil Nadu, India
- Arbitration will be conducted in English under Indian Arbitration and Conciliation Act
- Each party bears its own costs unless otherwise awarded
Exceptions
Either party may seek injunctive relief in courts of competent jurisdiction for:
- Breach of confidentiality obligations
- Intellectual property infringement
- Urgent matters requiring immediate relief
Miscellaneous
Entire Agreement
These Terms, together with any applicable SOWs and privacy policy, constitute the entire agreement between us regarding the subject matter herein.
Modifications
- We may update these Terms from time to time
- Material changes will be communicated with reasonable notice
- Continued use of Services constitutes acceptance of updated Terms
Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
Force Majeure
Neither party will be liable for delays or failures due to circumstances beyond their reasonable control, including natural disasters, government actions, or pandemics.